SELECT - Maintenance and Support Made Easy

Make the most of your Neoxen solution investment by taking advantage of SELECT maintenance agreement - the flexible, cost-effective route to customer support and upgrade protection.

Purchased in conjunction with your solution license, Neoxen SELECT is designed to ensure that your solution is kept current, supported, convenient and up to date. It offers numerous entitlements, including the following:

Upgrade Fulfillment

Receive the latest version of your Neoxen solution as soon as it is issued, for one year following the date of your SELECT purchase.

Support

Receive one premium support incident for every 20 SELECT licenses purchased. Premium support includes a direct number to call for assistance and a Support Account Manager designated to work with you on any incidents. Additional premium support incidents can be purchased as needed by contacting your Neoxen representative.

Backward Licensing

You may use licensed solution one version back from the current version. This permits all entitlements to current licensing programs to be furnished to customers using a previous version of the solution.

Multilingual Licensing

Solution will be issued in the language designated for your region. You may request any other language available from Neoxen Systems. If you require a language not available in your region, you may contact your Neoxen representative to obtain the required language (subject to availability).

Purchasing

Neoxen SELECT has proven to be an extremely beneficial service to our Licensing program customers. Cost-effective and convenient, Neoxen SELECT is a valuable addition to any solution licensing agreement.

For more information on purchasing Neoxen SELECT, please contact our Sales Department.