Neoxen Customer Stories
  • Customer: Miratel Oy
  • Challenge: Major technology changeover
  • Solution: Neoxen QX Technology and Neoxen Services

Strategic Change on Business

Miratel Oy, the leading Finnish Health Care call system provider with 85% market share, faced a new challenge in their business.

The European RoHS Directive banned certain substances in electronic equipment. Therefore all existing Miratel hardware products had to be redesigned to accept new components.

At this point Miratel made a strategic change on their business. Their concept of health care call systems was changed from hardware-based technology to software systems.

Neoxen QX Technology

By clever combination of Miratel technology and Neoxen QX Technology, Miratel created world's first fully IP-based nurse call system.

Neoxen QX Technology is used in both Miratel Server applications and Miratel Client applications. Miratel chose OEM licensing model for Neoxen QX Technology.

Long-Term Partnership

The foundation to success has been a long-term partership agreement between Neoxen Systems and Miratel Oy.

Neoxen and Miratel have successfully joined forces in product development, but also quality assurance and process management.

The technology changeover from hardware products to software systems required both an extensive process development project and internal training campaign at Miratel.

Miratel Innova Nurse Call System has raised great international interest and first installations are ongoing.