VoIP Integration of Business Specific Systems

VoIP Integration of Business Specific 
					Systems

Transaction processing

1. Processing Transactions with Neoxen Trelox QX

Business specific VoIP Systems need a Transaction Processor to control events and messaging, and keep log of all transactions in VoIP environment. This all is done with Neoxen Trelox QX.

Neoxen Trelox QX is a small and lightning fast mediator between systems developed with varying technologies and platforms.

It supports Server Side Customizations (SSC) allowing extensions for different business verticals and different communications needs.

VoIP server

3. VoIP Server

Initiates VoIP telephony between VoIP devices based on control data received from Trelox QX Extension.

VoIP server controls Audio stream either between VoIP devices or analog telephony systems (SIP voice gateway).

Server based on VoIP technology enable sophisticated Interactive Voice Response systems (IVR).

VoIP devices

5. Media Streaming Services

Trelox QX Extension publishes information to network devices about available media channels. Devices connect directly to known channels on Media Streaming devices.

iStreamBox Cephissus GSA-8800 streams up to 8 different live audio feeds to multiple listeners. It delivers universal connectivity, high fidelity and performance. This product can handle up to 8 balanced/unbalanced, +4dBu or -10dBV signal level analog inputs and outputs. Inputs can be used autonomously thus having up to 8 mono audio streams, or if stereo signal is needed it can have 4 different stereo audio streams.

Business specific transaction

2. Business Specific Intelligence with Neoxen Trelox QX Extensions

With business specific extensions Neoxen Trelox QX can be customized to operate on different business verticals.

With Session Initiation Protocol (SIP) Neoxen Trelox QX Extension controls VoIP devices and all communication between Trelox QX server and VoIP Server. Trelox OX extension send automatically business specific configuration data to VoIP devices.

Extension manages business specific routing logic for VoIP devices.

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4. VoIP Telephony Devices

Telephony devices used in the system are softphones on workstations, standard IP-phones, DECT devices and other hardware mobile devices capable of VoIP telephony.


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